Frequently Asked Questions

Get answers to common questions about Certified's compliance management platform.

About Our Service

We specialize in elevators, escalators, and other regulated vertical transportation equipment that requires ongoing compliance management and certification. Our platform handles the full compliance cycle for equipment subject to state or local inspection requirements.

Outcomes are best when we help match you with the right inspection company - but the choice is always yours. Bring your preferred vendors or tap into our network; either way, we coordinate everything.

How It Works

We coordinate directly with inspectors and vendors to schedule elevator and escalator inspections & tests. You stay informed while we handle the logistics—confirming dates, sending reminders, and following up until the job is done.

We analyze the findings, clarify who bears responsibility for resolution, and follow up with reminders and escalations until each deficiency is addressed—keeping your operating certificate on track.

We monitor expiration dates, make proactive scheduling decisions, and handle certificate submissions to jurisdictions where permitted—minimizing gaps in your compliance timeline.

Getting Started

Implementation timelines vary based on portfolio size and complexity. We begin with an initial consultation and then design a compliance management program that fits your unique needs. We work with you to ensure a smooth transition that fits your schedule.

Comprehensive portfolio reporting and compliance analytics help you stay ahead. Track compliance scores across your entire portfolio, identify assets that need attention before issues arise, and generate reports for stakeholders.

Pricing is tailored to your portfolio size and specific needs. We offer flexible plans that scale with your organization. Contact us for a personalized quote.

Platform Security

Your compliance data is protected by industry-standard security measures. All data in transit uses TLS 1.2+ encryption, and data at rest is secured with AES-256 encryption. Our infrastructure is hosted on SOC 2 Type 2 certified cloud systems with encrypted database storage.

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.